Data products · analytics · data and AI governance
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Can you trust this data enough to decide with it, or to let an AI agent 🤖 act on it?
I've spent 10+ years in analytics making numbers trustworthy. Now I build data products on top of them: AI agents, LLM features with evals, and a person in the loop where it matters. Every number below comes with how it was measured and what it can't tell you.
Analytics taught me when a number can be trusted. An AI agent needs the same answer before it acts on data, so that's where I start.
How I design it: Client data → Can it be trusted? → 🤖 AI agent drafts → Nutritionist reviews → Client
JD Sports Group (Sprinter and Sportzone) · Senior Digital & Marketing Data Analyst · 2021–2024
The business wanted the checkout redesigned. Before anyone committed engineering time, I compared the funnel step by step with the retail benchmark, and found a page carrying 40% of checkout traffic that had never been tracked. I fixed that first.
Three teams wanted three different fixes. Marketing wanted Customer Care on video calls, Customer Care wanted chat on product pages, and the evidence pointed at the checkout. I showed each team what data existed at each stage and what each option would tell us, and we started with the checkout.